Privacy Policy

Legal Disclaimer – Minévia Spa Inc.

The information presented on the Minévia Spa Inc. website, as well as any content provided during consultations, treatments, or courses, is intended for general informational purposes only. It is not a substitute for professional or medical advice, diagnosis, or treatment. Always seek the guidance of a licensed healthcare provider regarding any medical condition, symptoms, or wellness concerns. Never ignore or delay seeking medical advice based on something you have read on our website or heard during your visit or session.

Limitation of Liability

By accessing and using the services, courses, or website of Minévia Spa Inc., you acknowledge and accept that the company is not liable for any injuries, adverse reactions, damages, or losses incurred. This includes, but is not limited to, complications arising from spa treatments, reactions to wellness advice, or educational course participation. All services are undertaken at the client’s own discretion and risk.

Health Considerations

Clients are responsible for disclosing any relevant health conditions, allergies, medications, or ongoing medical treatments to Minévia Spa staff prior to any service or course participation. Minévia Spa Inc. reserves the right to deny services when a treatment may pose a risk to the client's health or safety.

Privacy

Minévia Spa Inc. is committed to protecting your privacy. Personal information collected is used strictly for the provision of spa services, educational courses, and related communications. We do not share or sell your data to third parties, except when legally obligated.

Modifications to Policy

Minévia Spa Inc. reserves the right to modify this Legal Disclaimer, along with its Terms & Conditions and Privacy Policy, at any time. Clients are encouraged to review these documents periodically for updates on our official website.

Dispute Resolution

Any legal dispute, claim, or issue arising from the use of Minévia Spa Inc.’s services or courses will be resolved through mediation or arbitration in accordance with applicable Canadian laws. All legal matters shall be handled within the jurisdiction of Sainte-Geneviève, Quebec.

At Minévia Spa Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book our services or courses, and communicate with our team. By engaging with Minévia Spa Inc., you agree to the terms outlined below.

1. Information We Collect

Personal Information
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, and payment details. This information is collected when you fill out online forms, make appointments, register for courses, or communicate with us via phone, email, or in person.

Automatically Collected Data
When you browse our website, we may collect technical information such as your IP address, browser type, device information, and referral/exit pages. This helps us analyze site performance and user engagement.

2. How We Use Your Information

Personal Information
We use your personal data to:

Book and manage appointments or course registrations
Process payments and send confirmations
Respond to your inquiries and provide customer service
Send updates, newsletters, and promotional offers (if you’ve opted in)

Automatically Collected Data
This information is used to improve our website functionality, monitor usage trends, troubleshoot issues, and enhance your overall experience.

3. Sharing of Information

Third-Party Service Providers
We do not sell or trade your personal information. We may share your data with trusted third-party providers who assist us in operating our website, managing appointments, or delivering services. These parties are contractually obligated to protect your information and use it only for the services requested.

Legal Requirements
We may disclose your information if required to do so by law or to protect our rights, property, or safety, or that of others.

4. Use of Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help websites remember preferences and understand visitor behavior. You may disable cookies in your browser settings, though this may affect some features of our site.

5. Data Security

We use a combination of technical, administrative, and physical safeguards to protect your personal data. Sensitive data such as payment information is encrypted and stored securely. While we strive to use commercially acceptable means to protect your information, no online transmission or storage system is 100% secure.

6. External Links

Our website may contain links to third-party websites. Minévia Spa Inc. is not responsible for the content, security, or privacy practices of these external sites. We encourage you to read their privacy policies before sharing personal data.

7. Changes to This Policy

Minévia Spa Inc. reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website. It is your responsibility to review the policy periodically. Continued use of our services following policy updates will signify your acceptance of those changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your information, please contact us at:

Minévia Spa Inc.
16398 Boulevard Gouin Ouest
Sainte-Geneviève, QC, Canada
Phone: 514-675-1919
Email: info@mineviaspa.ca