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Refund Policy

Legal Disclaimer – No Refund Policy
Minévia Spa Inc.

By accessing or using the services, courses, or products offered by Minévia Spa Inc., you acknowledge and agree to the terms of our No Refund Policy as outlined herein. This legal disclaimer is intended to ensure clarity and mutual understanding between Minévia Spa Inc. and its clients regarding the nature of transactions.

All sales of spa services, training programs, and products are final. No refunds will be issued once a purchase, booking, or registration has been completed, except in cases where Minévia Spa Inc. is unable to deliver the agreed-upon service due to circumstances within our control.

We encourage all clients to carefully review service details, ask questions, and ensure full commitment prior to making a purchase or confirming participation.

By proceeding with any transaction, you confirm your acceptance of this policy and release Minévia Spa Inc. from any refund-related liability.

No Refund Policy – Minévia Spa Inc.

At Minévia Spa Inc., we are committed to providing the highest quality of service and client care. Please be advised that all sales are final, and no refunds will be issued once a service, course, or product has been purchased. This policy applies to all spa treatments, training programs, and retail products offered by Minévia Spa Inc.

Reasons for Our No Refund Policy

  • Service Completion
    Once a spa treatment, course, or session has started, it is considered rendered in part or full and is therefore non-refundable.

  • Course Participation
    Courses, workshops, and training programs are non-refundable once the participant has accessed course materials or attended any portion of the program.

  • Product Sales
    All product sales are final. Refunds will only be considered in cases of product defect or quality issues and will be addressed on a case-by-case basis.

Cancellation and Rescheduling

  • Cancellations
    Cancellations must be made at least 24 hours in advance of your scheduled appointment or course session to avoid penalties. Cancellations made after this window or failure to attend will result in forfeiture of the full service fee.

  • Rescheduling
    Clients may reschedule an appointment or course session without penalty if notice is given at least 24 hours in advance, subject to availability.

Exceptional Circumstances

We understand that unforeseen situations may arise. If exceptional circumstances prevent you from using your purchased service or course, please contact us directly. Each case will be reviewed individually, but refund exceptions remain at the sole discretion of Minévia Spa Inc.

Contact Us

For questions or concerns related to this policy, please reach out to us:

Minévia Spa Inc.
16398 Boulevard Gouin Ouest
Sainte-Geneviève, QC, Canada
Phone: 514-675-1919
Email: info@mineviaspa.ca

We appreciate your understanding and cooperation. Thank you for choosing Minévia Spa Inc.

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