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Terms & Conditions
A Legal Disclaimer
Minévia Spa Inc. – Legal Disclaimer
General Information
The content presented on the Minévia Spa Inc. website, as well as information provided during consultations or treatments, is intended solely for general informational purposes. It should not be interpreted as medical or professional advice. Clients are strongly encouraged to consult with a licensed healthcare professional or qualified practitioner regarding any medical conditions, treatments, or wellness concerns. Never delay or disregard professional medical advice based on content obtained from our website or during spa services.
Limitation of Liability
By accessing and using the services, educational courses, or website of Minévia Spa Inc., you acknowledge and accept that Minévia Spa Inc. shall not be held responsible or liable for any injuries, damages, or losses that may occur as a result of using our treatments, training, or informational content. This includes, but is not limited to, adverse reactions to spa procedures, complications related to educational content, or any other related outcomes.
Health and Safety Considerations
All clients are required to disclose any existing medical conditions, allergies, medications, or ongoing treatments that may impact their suitability for spa services or course participation. For the health and safety of all clients, Minévia Spa Inc. reserves the right to decline services when necessary.
Privacy Policy
Personal information collected by Minévia Spa Inc. is used exclusively to provide spa services, course administration, and communication. We do not sell, trade, or disclose personal information to third parties unless legally obligated to do so.
Modifications to Terms
Minévia Spa Inc. reserves the right to modify or update this Legal Disclaimer, our Terms and Conditions, and our Privacy Policy at any time without prior notice. We encourage clients to review these policies regularly on our website to stay informed of any changes.
Dispute Resolution
In the event of any disputes or claims related to Minévia Spa Inc.’s services or programs, such matters will be resolved through mediation or arbitration in accordance with applicable laws. The legal jurisdiction for any such proceedings shall be Sainte-Geneviève, Quebec.
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Minévia Spa Inc. – Terms & Conditions
Welcome to Minévia Spa Inc. We kindly ask that you read the following Terms & Conditions carefully before using our services, booking appointments, or enrolling in our programs. By accessing our services, you agree to abide by these terms.
1. Booking & Payment
Appointment Booking
Appointments may be scheduled online, by phone, or in person. A valid credit card may be required to confirm your reservation.
Payment
Payment is due at the time of booking unless otherwise specified. Accepted forms of payment include cash, credit cards, debit cards, gift cards, and valid store credits.
Cancellations & No-Shows
Cancellations must be made at least 24 hours in advance. Late cancellations are subject to a fee equal to 50% of the service cost. No-shows will be charged 100% of the scheduled service fee.
Rescheduling
Clients may reschedule their appointment once without penalty, provided the change is made at least 24 hours prior to the original appointment.
2. Service Guidelines
Age Restrictions
Clients under the age of 18 must be accompanied by a parent or legal guardian. Certain services may require written parental consent.
Health Conditions
Please inform staff if you are pregnant, nursing, or have any medical conditions that may impact treatment safety. Certain treatments may not be recommended based on your health status.
Personal Belongings
Clients are advised not to bring valuables to the spa. Minévia Spa Inc. is not responsible for lost, stolen, or misplaced personal items.
Appropriate Attire
Clients are expected to wear appropriate attire for all services. Our staff will provide specific guidance depending on the treatment.
3. Services & Pricing
Pricing
All pricing is subject to change without prior notice. Any changes will be communicated before booking confirmation.
Service Modifications
Minévia Spa Inc. reserves the right to alter or cancel any service if deemed necessary for client safety or operational reasons.
Refund Policy
All sales are final. No refunds will be issued for completed services. In the event of a service not rendered due to spa error, a refund or store credit may be offered at the discretion of Minévia Spa Inc.
4. Client Conduct
Respectful Behavior
Clients are expected to treat staff and fellow guests with respect. Any form of abusive, inappropriate, or disruptive behavior may result in service refusal without refund.
Substance Use
Consumption of alcohol or illegal substances is strictly prohibited on spa premises. Services will be denied to any client suspected to be under the influence.
5. Privacy & Confidentiality
Personal Information
All client information is treated as confidential and used solely for the purpose of delivering services, managing bookings, and internal communication. We do not share or sell personal information to third parties.
Media Policy
Photography or videography within the spa is not permitted without prior written consent from management.
6. Liability
Treatment Risks
All treatments are performed by trained professionals. However, services are undertaken at the client’s own risk. Minévia Spa Inc. is not liable for adverse reactions, side effects, or injuries related to any treatment or course.
Loss & Damage
Minévia Spa Inc. is not responsible for any lost, stolen, or damaged personal items during your visit.
7. Modifications to Terms
Minévia Spa Inc. reserves the right to modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website. It is the client’s responsibility to review updates periodically.